From the instant John Jacob Astor IV opened The St. Regis New York in 1904, the St. Regis traditions of uncompromising elegance, innovation and bespoke service have served as an enduring symbol of his legacy. This culture of hospitality endures today through our St. Regis Butler Service™, which was created to fulfill every guest’s desire as if it were second nature.
The hallmark of St. Regis Butler Service™ is discreet, personalized, 24-hour attention that provides signature benefits such as packing, unpacking, garment pressing and beverage service. From an impeccably pressed wardrobe to a favorite book or magazine for an evening read, to a thoughtful, last-minute gift for a loved one, no request is too small or unattainable, no matter the hour of day or night.
St. Regis Butler Service™ affords guests the rarest of all luxuries – time.
Upon arrival, allow a St. Regis Butler to arrange coffee or tea service in your room. And if you wish, a St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea as well as the day’s newspaper and weather forecast.
Unpacking and Packing Services:
Let a St. Regis Butler to take care of the unpacking and storage of your luggage so that you can simply relax and enjoy. Similarly, before you depart, just contact the Butler Service Desk to dispatch a butler to assist with gathering and folding your garments to prepare your luggage for the journey home.
Once unpacked, simply let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the clothes to your wardrobe promptly. Two garments per person per day may be pressed on a complimentary basis.
During your stay, whether you are inside or outside the hotel, St. Regis Butler Service is accessible at any hour via email. Feel free to send your request and allow the Butler Service Desk to assist.